Terms and Conditions for Autism Assessments
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Provision of Services
Assessment sessions will be conducted at the client’s home, school, nursery, or other agreed location. We will individualise assessment to each client’s needs. We aim to work collaboratively with the network around the client. We are happy to discuss any aspect of service provision with multidisciplinary team members and families in order to provide a holistic approach to best meet the needs of the client.
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Payment
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Autism assessments require a deposit of a third of the cost to confirm the booking of the assessment. The remaining two thirds of the fee will be paid before the feedback appointment.
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Payment must be received within 10 days from the date of the invoice unless a different payment plan has been agreed. Legal action will be taken to recover monies that remain unpaid.
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Cheques should be made payable to: Umbrella Assessment and Therapy Limited BACS transfers should be sent to:
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Umbrella Assessment and Therapy Limited
Account: 73924077 Sort Code: 04-00-03
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Rates
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Assessment rates are dependent on services provided and distance/time travelled. Please refer to your individual quotation of fees for the services you require.
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Cancellation
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If your appointment is cancelled by ourselves, we will endeavour to give you as much notice as possible and will contact you to reschedule.
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Autism assessments require 24 hours’ notice of cancellation or your deposit will be waived.
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For services delivered at a third party site, such as a school or nursery, it is your responsibility to notify us directly of cancellations. If we are not notified and your child is absent, you will still be charged in full.
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Missed or failed assessments (ie child is unwilling to engage) will be charged at the full assessment fee.
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Data Protection and Confidentiality
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All therapists/psychologists are registered under the Data Protection Act 1998. Any information obtained will always be with your consent and may include verbal and written information. This information may be obtained from other professionals working with yourself or your child or family member including doctors, teachers, or other therapists. Any information shared with other professionals will be with your consent and you will always be informed of any information sharing that may occur. Your personal data will be stored in a secure facility and will only be accessed by the directors and other clinicians subcontracted by Umbrella Assessment and Therapy.
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Child/Vulnerable Adult Protection
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Client confidentiality will always be observed, except where a child/vulnerable adult protection issue is raised. If there is a good reason to suspect that a child/vulnerable adult protection issue exists, then we are duty bound to share this with the relevant professionals.
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Accreditation
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All therapists are fully qualified and certified by the Royal College of Speech and Language Therapists (certMRSLT) and the Association of Clinical Psychologists (certACP). They are also registered with the Health and Care Professionals Council (HCPCreg). These are legal requirements to practice speech and language therapy and clinical psychologist within the United Kingdom.
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Assessment Outcome
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The assessment provides a detailed insight into strengths and weaknesses you (adult assessments) or your child has in relation to the different areas of the diagnostic criteria for autism. As clinicians we aim to provide specialist clinical judgement and relevant recommendations to support you (adult assessments) or your child in different areas of their development and functioning. The outcome of the assessment may be that you (adult assessments) or your child receives or does not receive a diagnosis of autism spectrum condition, or in some cases assessments can be inconclusive. In the case that your assessment is inconclusive, we will make further recommendations for the next steps in terms of supporting your child. If you are unhappy with the outcome of the assessment we are happy to provide an explanation of our clinical reasoning; however we are not able to offer refunds or reassessments unless advised within the report.
Complaints
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If you are unhappy with any aspect of the service delivered, please contact Frances Roberts or Dr Katy Atkinson-Jones directly as soon as possible. We will be happy to discuss your concerns and to hopefully resolve any issues in a timely manner. If you wish to instigate a formal complaint, you may contact the HCPC (www.hcpc-uk.org) to discuss your concerns about any Independent SLT or Clinical Psychologist.
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Consent Form
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If you decide to go ahead with an assessment we will ask you to read and agree with these Terms and Conditions, and request that you complete a Consent Form prior to the assessment.